Support
Support for your Budy account and fitness journey
Get help with account access, subscriptions, workout plans, privacy questions, and product support.
How to get help
For account, billing, subscription, or product questions, contact Budy support at [email protected].
Include the email used for your account and a concise description of the issue so support can investigate quickly.
Frequently Asked Questions
- How do I cancel my subscription?
- You can cancel your subscription at any time through the app settings or by contacting support at [email protected].
- How does the free trial work?
- A 1-week free trial is available for annual subscriptions only. If not canceled before the trial ends, it automatically converts to a paid subscription.
- Can I change my workout plan?
- Yes. With the Standard Plan, you can adjust a single workout up to 3 times per week to better fit your schedule and preferences.
- How do I update my health information?
- You can update health information, including injuries and allergies, in your profile settings inside the app.
- Is my data secure?
- Yes. Budy uses encryption and secure storage to protect personal data. See the Privacy Policy for more details.
Need help with Budy?
Email [email protected] with your account email and the issue you are seeing.